2013 Workgroup Topic Proposals

Old vs. New: How to acquire new players with a largely veteran community

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I have a specific problem I’m trying to solve. I have a game that’s been running since the 90s and most of the player base has been playing for at least a few years. I’m in the process of redoing the game to make it more accessible, and my primary obstacle hasn’t been anything technical, but rather the community itself.

It’s a competitive game that relies a lot on teamwork and veteran players tend to be very impatient with newer players, which results in the classic poor experience (getting removed from games, yelled at, etc.). ┬áSome ideas I’ve had to fix this problem:

  • segregating players based on experience
  • reducing exposure of new players to the community (disabling chat by default, etc)

However I’m not sure if this going to help or harm. I know that “making online MP a better place” has been a topic in the past and touched on this issue, but I would like to focus in on this specific problem in depth.